Chalet Hearth

Tell us your dates, group size, and what matters most to you. We narrow our collection to what genuinely fits, you choose from a short, honest shortlist, and once we issue a Booking Confirmation and receive your deposit, your stay is secured.

A 30% deposit is due at the time of booking, with the remaining 70% due no later than 60 days before arrival. If you book less than ten weeks before your trip, the full amount is due at booking. We accept bank wire transfer and major credit cards; a processing fee may apply to card payments.

Because we commit to the chalet owner on your behalf well in advance, cancellation is on a sliding scale: more than 90 days before arrival, your 30% deposit is forfeited; between 60 and 90 days, 50% of the total price becomes non-refundable; within 60 days of arrival, including no-shows, the full amount is non-refundable.

Yes, a refundable security deposit separate from your rental price, set at $10,000, collected no later than 14 days before arrival. It covers damage, missing items, or excess cleaning, and is released within 14 days of your departure, less any documented deductions.

No. Our fee is kept in line with what a booking platform would charge, so working with us costs you the same, while adding local expertise, a personal point of contact, and someone accountable if anything needs fixing. A number of the owners we work with only rent through agencies they know personally, so several of our chalets aren't listed anywhere you could book them yourself.

Yes. Six of our chalets and two apartments in Tignes are interconnected around a shared spa, indoor pool, and lounge, so you can book two, four, or all eight together and still give every family its own front door. Combined, they sleep up to 104 guests, well suited to reunions, weddings, and multi-family trips that have outgrown a single chalet.